Find GeForce, Radeon and Windows display troubleshooting guides. Match the GPU, driver and affected application before updating or rolling back a driver.
General troubleshooting guides are distinct from reports of a known issue affecting a specific version. Check the conditions in each article.
▤NVIDIA GeForce Driver / Halo: Campaign EvolvedResolved
Halo: Campaign Evolved experiences stability problems
GeForce Game Ready Driver 610.xx, including 610.74, on GeForce RTX 50 Series; fixed in Hotfix 610.826259837
▤AMD Software: Adrenalin Edition / StarfieldResolved
Starfield may intermittently crash during gameplay
Affected: AMD Software: Adrenalin Edition 26.8.1, Radeon RX 9000 Series / Fixed in: 26.9.1
▤AMD Software: Adrenalin Edition / Smart Access MemoryInvestigating
AMD Smart Access Memory may become disabled after driver installation
AMD Software: Adrenalin Edition 26.8.1, Windows 10
◫Google ChromeTroubleshooting guide
Chrome crashes
Chrome for computer (general Google support procedure; no specific version)
◫Microsoft Teams for WindowsTroubleshooting guide
Teams remains at Reconnecting, or the screen does not update after sign-in
New Microsoft Teams for Windows
▤Windows 10/11 Display AdapterTroubleshooting guide
The screen flickers or displays incorrectly after Windows Update or a GPU-driver update
Windows 10 / Windows 11, when the previous driver remains in Driver Store
▤AMD Radeon / AMD Cleanup UtilityTroubleshooting guide
An AMD graphics-driver update or reinstall does not finish correctly, or old components conflict
Windows 7 or later, within the official AMD utility's supported scopeGPU-601
▦ASUS MotherboardTroubleshooting guide
Power turns on, but the display stays blank and the DRAM LED remains lit
ASUS desktop motherboards with Q-LED; a steady DRAM indicator and no BIOS screen after assembly or a memory change
▤ASUS Graphics CardTroubleshooting guide
The monitor reports No Signal immediately after replacing the graphics card
Desktop PCs after an ASUS graphics-card installation or replacement; power is on but no startup logo or BIOS appears
▦Windows 11 DisplayTroubleshooting guide
Choose a refresh rate lists only 60Hz, or the maximum value is missing
Windows 11 / Windows 10. A monitor rated for 144Hz or higher is connected over DisplayPort, HDMI or USB-C, but the maximum value is missing from the settings list or the display reverts to 60Hz after selecting it
▦Gaming monitor OSD settingsTroubleshooting guide
Right after turning on overclocking or raising the maximum refresh rate in the monitor OSD, the monitor shows "No Signal" or the screen stays black
Windows 11 / Windows 10. The screen shows "No Signal" or stays black right after you changed overclocking (a higher maximum refresh rate) or the DisplayPort version setting in the monitor's on-screen menu (OSD), or after adding a custom resolution in the graphics driver
▤Desktop PC graphics card PCIe slotTroubleshooting guide
The GPU-Z "Bus Interface" field reads something like "PCIe x16 5.0 @ x8 5.0" or "PCIe x16 4.0 @ x16 2.0", with the value after @ lower than the value before it
Windows 11 / Windows 10 custom-built or desktop PCs where the GPU-Z "Bus Interface" field (including the GPU-Z page in ASUS GPU Tweak III) shows the graphics card running with fewer lanes or an older generation than expected, such as x8 or PCIe 2.0 / 3.0
▦Windows 11 power mode / energy saver, laptop maker power profiles (Lenovo Intelligent Cooling)Troubleshooting guide
The same work becomes slower the moment the power adapter is unplugged: lower frame rates, longer exports, sluggish response
Windows 11 (energy saver on 24H2 and later, battery saver on 24H1 and earlier and on Windows 10). Lenovo ThinkPad Intelligent Cooling user guides are used as the published example of the maker side
▦Windows 11 and Windows 10 PCs with memory integrity (core isolation) on in Windows Security, or where turning memory integrity on reports incompatible driversTroubleshooting guide
A notification says a driver can't load on this device, without naming the hardware
Microsoft's support pages cover the meaning of the notification, why memory integrity ends up turned off, and the four hardware security capability messages shown on the Device security page in Windows Security. No build-specific differences are given. The pages were read on 2026-09-21.
▦A Windows 11 or Windows 10 PC with a built-in display. On a setup with only an external monitor, the Windows brightness slider itself may not appearTroubleshooting guide
Brightness and contrast shift on their own when a video moves from a dark scene to a bright one
Microsoft's support page covers changing brightness manually, changing it automatically with the lighting conditions, changing it automatically with the displayed content (on some Windows 11 PCs), and the limits on night light. The content-based setting has three options. No build-specific differences are given. The page was read on 2026-09-21.
▤AMD Software: Adrenalin EditionTroubleshooting guide
AMD graphics are detected, but installation is cancelled
Windows 10 / 11; AMD Software Installer (no specific release)Error 182
▤AMD Software: Adrenalin EditionTroubleshooting guide
The installer exits with Unsupported Operating System
Windows; AMD Software Installer (no specific release)Error 184
▤AMD Software Installer / Auto-Detect and Install ToolTroubleshooting guide
Installation stops because required web resources cannot be accessed
Windows; AMD online installer (no specific release)Error 195
▤AMD Software: Adrenalin EditionTroubleshooting guide
AMD Software package installation ends with a general error
Windows; AMD Software Installer (no specific release)Error 1603
▤NVIDIA App / GeForce DriverTroubleshooting guide
A driver update in NVIDIA App fails
Windows 10 / 11; GeForce Driver (no specific release)Installation failed
▤AMD Software: Adrenalin EditionTroubleshooting guide
The operation fails with 173.
Windows 10 / 11, AMD Radeon Graphics173
▤AMD Software: Adrenalin EditionTroubleshooting guide
The operation fails with 174.
Windows 10 / 11, AMD Graphicsconfiguration174
▤AMD Software: Adrenalin EditionTroubleshooting guide
The operation fails with 175.
Windows 10 / 11, AMD Graphics175
▤AMD Software: Adrenalin EditionTroubleshooting guide
The operation fails with 176.
Windows 10 / 11176
▤AMD Software: Adrenalin EditionTroubleshooting guide
The operation fails with 183.
Windows 10 / 11183
▤AMD Software: Adrenalin EditionTroubleshooting guide
The operation fails with 193.
Windows 10 / 11193
▤AMD Software: Adrenalin EditionTroubleshooting guide
The operation fails with 202.
Windows 10 / 11202
▤AMD Software: Adrenalin EditionTroubleshooting guide
The operation fails with 205.
Windows 10 / 11205
▤Steam Remote PlayTroubleshooting guide
The operation fails with Black screen.
Steam-supported host and client devicesBlack screen
◫Adobe Acrobat / Acrobat ReaderTroubleshooting guide
A PDF looks readable on screen but prints blank
Acrobat / Acrobat Reader on Windows 11. These steps use the desktop app, not a browser's built-in PDF print dialog.
▦Windows 11Resolved
Device becomes unresponsive
Windows 11 24H2 (device with sprotect.sys 1.0.2.372 or 1.0.3.48903 installed)sprotect.sys
▦Windows 11Resolved
Blue screen error occurs on Windows 11 24H2
Windows 11 24H2, device equipped with Intel 11th generation Core processor and IntcAudioBus.sys 10.29.0.5152 or 10.30.0.5152IntcAudioBus.sys
▦Windows 11Investigating
Custom desktop background does not load and becomes solid black
Windows 11 25H2/24H2 (OS build 26100.9278, KB5120998 or later)KB5120998
▦WindowsTroubleshooting guide
Windows won't start
Windows 11 / Windows 10WinRE
▦Windows 11 DisplayTroubleshooting guide
No image appears after connecting HDMI or DisplayPort
Windows 11
▦Windows 11 Power and SleepTroubleshooting guide
Keys or the mouse cannot wake the PC
Windows 11