TROUBLESHOOTING NOTE

Intermittent Starfield crashes from Adrenalin 26.8.1 are fixed in 26.9.1

What to do first

The RX 9000 Series Starfield crashes that were a known issue in 26.8.1 are listed under Fixed Issues for 26.9.1. Update to 26.9.1 and re-check the scene that used to crash.

Affected products and symptoms

Product
AMD Software: Adrenalin Edition / Starfield
Versions and conditions
Affected: AMD Software: Adrenalin Edition 26.8.1, Radeon RX 9000 Series / Fixed in: 26.9.1

Symptoms

  • Starfield may intermittently crash during gameplay
  • The same fixed entry in 26.9.1 also covers intermittent Apex Legends crashes on Radeon RX 9000 Series GPUs

Causes and conditions

AMD first listed this under Known Issues for 26.8.1 and then listed it under Fixed Issues for 26.9.1, without publishing details of the internal cause.

Before you start

  • In AMD Software, open Settings > System, record the current version, and note whether you are on 26.8.1 or 26.7.1
  • Download the 26.9.1 installer from AMD's official driver download page
  • Create a restore point and note your game saves and graphics settings

Precautions

  • What AMD lists as fixed is this specific crash entry on Radeon RX 9000 Series GPUs; it is not a statement about other configurations or crashes with a different cause
  • Laptops, handhelds, and other systems that require an OEM driver should be checked against the manufacturer's package first
  • Keep the installer for your current version so you can return to it if the update introduces another problem

Tools and official pages used in this guide

AMD Software: Adrenalin Edition / Starfield troubleshooting sequence: Match the conditions; Update to 26.9.1; Confirm the version after updating; Re-check the same scene
Procedure overview created by FaultNote. Read the precautions and full instructions before changing settings. Read the full steps

Step-by-step instructions

  1. 01

    Match the conditions

    #

    Confirm that Starfield or Apex Legends crashes intermittently on a Radeon RX 9000 Series GPU.

    In AMD Software, open Settings > System to check the current version, and confirm a Radeon RX 9000 Series GPU in Device Manager. If the conditions differ, do not treat this fixed entry as the explanation for your own crashes.

  2. 02

    Update to 26.9.1

    #

    Download Adrenalin 26.9.1 for your GPU from AMD's official driver download page, install it, and restart.

    Before updating, close games, capture software, GPU monitoring tools, and other installers. Wait for the completion screen or a specific new error message; do not power off if the display flickers temporarily.

    Check before continuing

    The official AMD download page or signed installer opens, and its product, OS, and version requirements match this computer.

  3. 03

    Confirm the version after updating

    #

    After the restart, open AMD Software > Settings > System and confirm that it shows 26.9.1.

    Also open Device Manager > Display adapters > the GPU > Properties > Driver and confirm the provider and version. If it is not the intended state, do not repeatedly rerun the installer; save Install.log and the latest result.

    Check before continuing

    Both AMD Software and Device Manager report 26.9.1.

  4. 04

    Re-check the same scene

    #

    Replay the save and scene that used to crash, several times in a row and with the same graphics settings.

    Completion criteria: 26.9.1 is reported and you can get through the scene that used to crash. If it still crashes, do not repeat the same update; follow the next branch: remove the driver with AMD Cleanup Utility, perform a clean install of 26.9.1, and if it still reproduces, submit the configuration and reproduction steps through AMD Bug Report Tool.

Check the result

  • AMD Software > Settings > System shows version 26.9.1
  • The same save and scene that used to crash can be replayed several times in a row with the same settings

If the problem continues

  • If crashes continue on 26.9.1, remove the driver with AMD Cleanup Utility and perform a clean install of 26.9.1
  • If it still reproduces, submit the configuration and reproduction steps through AMD Bug Report Tool. A Fixed Issues entry in 26.9.1 does not mean every cause of a similar symptom is resolved

Fix status

Resolved — The release notes for AMD Software: Adrenalin Edition 26.9.1 (Article Number RN-RAD-WIN-26-9-1, last updated September 3, 2026) list intermittent Starfield and Apex Legends crashes on Radeon RX 9000 Series GPUs under Fixed Issues. The entry carried under Known Issues for 26.8.1 is therefore treated as fixed in that release, and the earlier 26.7.1 rollback was interim guidance until a fixed release shipped.

Frequently asked questions

Is it a problem to stay on 26.7.1?

There is no urgency if the system behaves well, but AMD lists this crash as fixed in 26.9.1. Because 26.7.1 was offered only as interim guidance until a fixed release shipped, updating to 26.9.1 and re-checking the same scene is normally the better option.

Official sources and dates

Source publication or resolution date: 2026-09-03. Sources checked: 2026-09-06. The check date is not the date the problem first occurred. Interface labels can vary between versions and display languages.

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