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SYMPTOM GUIDE

Installation and license activation failures

Diagnose driver, Windows feature and Office installation or activation errors. Check product support and account requirements before modifying the installation.

Choose the right starting point

  1. Record the product name and full error.
  2. Compare OS and hardware with supported requirements.
  3. Use the organization-approved method for managed licenses.
Check your product and version →

Guides for this symptom 24

General troubleshooting guides are distinct from reports of a known issue affecting a specific version. Check the conditions in each article.

▦Windows 11 power mode / energy saver, laptop maker power profiles (Lenovo Intelligent Cooling)Troubleshooting guide

Laptop is slow only on battery: check the power mode, energy saver and the maker's cooling mode in that order

The same work becomes slower the moment the power adapter is unplugged: lower frame rates, longer exports, sluggish response

Windows 11 (energy saver on 24H2 and later, battery saver on 24H1 and earlier and on Windows 10). Lenovo ThinkPad Intelligent Cooling user guides are used as the published example of the maker side
Checked 2026.09.19Read guide ↗
◫Minecraft for Windows / Minecraft LauncherTroubleshooting guide

Minecraft GAME_MISSING: checks before reinstalling Bedrock

Minecraft Launcher displays Error Code: GAME_MISSING instead of opening the game

Minecraft Launcher cannot open Minecraft for Windows (Bedrock) on a Windows PC. Keep this separate from Java Edition mod or exit-code problems.GAME_MISSING
Checked 2026.10.13Read guide ↗
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