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SYMPTOM GUIDE

Bluetooth, USB and device detection problems

Find Bluetooth pairing, USB detection and Device Manager error guides. Match the device model and code before changing drivers or removing a device.

Choose the right starting point

  1. Record the device model and connection type.
  2. Check for a Device Manager error code.
  3. Keep a working input device available before removing a keyboard or mouse.
Check your product and version →

Guides for this symptom 5

General troubleshooting guides are distinct from reports of a known issue affecting a specific version. Check the conditions in each article.

Search by error code →