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No sound, microphone or camera in Windows apps Check Windows device detection, permissions and app input selections for missing audio or video. Compare multiple apps to narrow down the source of the problem.
Choose the right starting point Check whether one app or all apps are affected. Identify the built-in or external device. Match Windows permissions with the app device selection. Check your product and version → Guides for this symptom 8 General troubleshooting guides are distinct from reports of a known issue affecting a specific version. Check the conditions in each article.
◫ Microsoft Teams for work or school Troubleshooting guide
No image appears
Teams desktop version / Teams on the web (Windows)
◫ Zoom Workplace Troubleshooting guide
The microphone meter does not move
Zoom desktop app for Windows and macOS
◫ Zoom Workplace Troubleshooting guide
Zoom cannot detect the camera when starting video
Zoom desktop app for Windows and macOS
◫ Discord Troubleshooting guide
The input sensitivity meter does not react
Discord desktop, browser, and mobile apps
▦ Windows USB power management Troubleshooting guide
USB devices repeatedly disconnect after idle or sleep.
Windows 11 (confirm the edition and hardware requirements for the feature) Code 43
▦ Windows 11 Audio Troubleshooting guide
Video audio or notification sounds cannot be heard
Windows 11
▦ Windows 11 Microphone Troubleshooting guide
Other meeting participants cannot hear you
Windows 11
▦ Windows 11 Camera Troubleshooting guide
The camera image is black
Windows 11 0xA00F4244
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