Microsoft Teams for WindowsTroubleshooting guide
Rebuild the cache when Microsoft Teams cannot reconnect
Teams remains at Reconnecting, or the screen does not update after sign-in
Checked 2026.09.05Read guide ↗
Microsoft Teams errors and troubleshooting
Troubleshoot Microsoft Teams startup, connection, microphone and camera problems. Compare the web and desktop apps to separate local app issues from account or network problems.
Before choosing a guide
- Identify the installed Teams version.
- Check whether the same account works in the web app.
- Save drafts and note preferences before resetting the app.
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Microsoft Teams for work or schoolTroubleshooting guide
Teams: Fix Camera and Microphone Access on Windows
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Checked 2026.09.05Read guide ↗